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Abstract Details

A Design Framework for the Creation of a User-centered Headache Diary App Through a Qualitative Analysis of App Reviews
Headache
P13 - Poster Session 13 (5:30 PM-6:30 PM)
7-010

The aim of this study was to evaluate publicly available reviews of headache apps in the Google Play Store and Apple store to understand app features that motivate consumers to use apps.
Headache diaries are a mainstay of headache treatment. Various headache smartphone applications (apps) are commercially available. While a Modified Delphi Study aimed to determine specialists’ expectations of what a headache app should entail, consumer expectations of these apps have not been evaluated extensively.
Using pre-specified criteria, the Google and Apple Play Stores were systematically searched for headache/migraine diary apps with at least 10 consumer reviews. A maximum of 300 “Most Helpful” reviews for each app were extracted into Google Sheets. Four coders qualitatively reviewed and coded reviews until discrepancies were resolved. Codes were counted, and 4 themes with sub-themes were created based on codes used 5+ times.
15 apps met study criteria (9 Android, 6 IOS). The four main themes with sub-themes were: (1) Apps allows user to track headache characteristics, potential triggers, and treatments: track triggers; track treatments; track headache information; users suggest features to log relevant information. (2) App usability: apps allow viewing/editing of existing records; design features for migraine sufferers are appreciated; technical difficulties limit app usage; developer services satisfy customers. (3) Personalization and features to assess trends in data are key motivators for app use: apps point out trends in data; customization by collection of user's personal information; app provides relief. (4) Ease with exportation and viewing data is critical: app generates data reports; app assists doctors in better treating user’s headaches.

A user-centered design with the ability to customize key features including headache characteristics, potential triggers and treatments, assess trends in data and view and export the data would best optimize headache smartphone applications based on consumer preference.


Authors/Disclosures

PRESENTER 		No disclosure on file
Tyler A. Gumpel (SUNY Upstate Medical University) Tyler Gumpel has nothing to disclose.
No disclosure on file
No disclosure on file
Mia T. Minen, MD, FÂ鶹´«Ã½Ó³»­ (NYULMC Neurology) The institution of Dr. Minen has received research support from NIH. Dr. Minen has received intellectual property interests from a discovery or technology relating to health care. Dr. Minen has received personal compensation in the range of $500-$4,999 for serving as a First Contact-Primary Care Advisory Board Member with American Headache Society . Dr. Minen has received personal compensation in the range of $500-$4,999 for serving as a Consultant for PCORI grant on migraine evidence based map for stakeholders with ECRI .